Introduction
MessageBoat ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including the ROI Calculator and related tools.
Information We Collect
We may collect the following categories of information:
- Identification and contact details (e.g., name, email address, account credentials)
- Simulation and session data (parameters entered into the ROI Calculator, results, saved sessions)
- Interaction and usage data (clicks, navigation path, duration, error reports)
- Technical data (IP address, browser type, device information)
- Communication preferences and any messages you send us
How We Use Your Information
We use the collected information for the following purposes:
- To provide, personalize, and maintain our services (including session storage and authentication)
- To improve user experience and develop new features
- To analyze usage patterns and generate anonymized statistics
- To ensure security, detect fraud, and prevent misuse
- To comply with legal and regulatory obligations
- (With your consent) to send updates, insights, or marketing communications
Legal Basis for Processing
Our processing of personal data is based on:
- Performance of a contract – providing access to the ROI Calculator and related services
- Legitimate interest – improving services, ensuring security, and analyzing aggregated usage
- Consent – for optional analytics cookies or direct marketing communications
Data Retention
We retain personal data only for as long as necessary:
- Session and simulation data: up to 12 months after last activity
- Technical logs: up to 6 months
- Account information: as long as the account is active
After these periods, data is anonymized or securely deleted.
Cookies and Tracking
We use cookies and similar technologies for session management and analytics. Essential cookies are required for service functionality. Analytics or marketing cookies are used only with your prior consent. You can manage your cookie preferences through your browser settings or our cookie banner.
Third-Party Services
We may rely on trusted third-party providers for hosting, analytics, or communication services. These include (but are not limited to) AWS, Cloudflare, and Google Analytics. Some data may be transferred outside the European Economic Area, in which case we ensure appropriate safeguards such as Standard Contractual Clauses.
Your Rights
Under the GDPR, you have the right to:
- Access your personal data
- Request rectification or erasure
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time (for processing based on consent)
- Lodge a complaint with a supervisory authority (CNIL in France)
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be published on this page with an updated "Last Updated" date.
Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us at:
Email: [email protected]
Address: 75013 Paris, France
Last Updated: October 1, 2025